Terms & Conditions Overview
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Definitions
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About Us (The Kensington Photographer)
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Applying These Terms
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Product Information
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Making a Purchase
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Cancellation Rights
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Pricing
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Quality and Warranty
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Delivery Details
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Payments
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Our Responsibility to You
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Handling Complaints
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Resolving Disputes
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Special Conditions
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Webshop Purchases
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1. Definitions
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Consumer: You, when you don’t buy for business purposes.
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Day: A calendar day.
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Durable Data Carrier: Something that holds information for you to read later.
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Right of Withdrawal: Your right to cancel a purchase.
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Distance Contract: A deal done without meeting face-to-face.
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Distance Communication Technique: Tools we use to sell things without being in the same room.
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2. About Us (The Kensington Photographer)
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Name: The Kensington Photographer
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Location: Our main office.
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Contact Information: How to get in touch with us.
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Registration & VAT Info: Our official business details.
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3. Applying These Terms
These terms apply when you view our products online and for every purchase you make with us.
4. Product Information
We promise to give you all the details you need about our products to make an informed decision.
5. Making a Purchase
Ordering from us means you accept our terms, and we’ll confirm your order by email.
6. Cancellation Rights
You have the right to change your mind about a purchase within a certain number of days.
7. Pricing
All prices include taxes. Any extra costs will be communicated before you finalize your purchase.
8. Quality and Warranty
We guarantee that our products meet the agreed standards and descriptions.
9. Delivery Details
We’ll deliver your items with care and on time. If there are any delivery issues, we’ll let you know as soon as possible.
10. Payments
We offer various payment methods and ensure the payment process is clear and secure.
11. Our Responsibility to You
We’re responsible for the quality of our products and services. If something goes wrong, we’re here to make it right.
12. Handling Complaints
We take your feedback seriously and will deal with any complaints efficiently.
13. Resolving Disputes
Any disputes will be governed by our local laws, aiming for a fair resolution.
14. Special Conditions
Any special or additional conditions will be clearly communicated to you.
15. Webshop Purchases
Items bought through our webshop are intended for personal, non-commercial use.