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Terms & Conditions Overview

  1. Definitions

  2. About Us (The Kensington Photographer)

  3. Applying These Terms

  4. Product Information

  5. Making a Purchase

  6. Cancellation Rights

  7. Pricing

  8. Quality and Warranty

  9. Delivery Details

  10. Payments

  11. Our Responsibility to You

  12. Handling Complaints

  13. Resolving Disputes

  14. Special Conditions

  15. Webshop Purchases

1. Definitions

  • Consumer: You, when you don’t buy for business purposes.

  • Day: A calendar day.

  • Durable Data Carrier: Something that holds information for you to read later.

  • Right of Withdrawal: Your right to cancel a purchase.

  • Distance Contract: A deal done without meeting face-to-face.

  • Distance Communication Technique: Tools we use to sell things without being in the same room.

2. About Us (The Kensington Photographer)

  • Name: The Kensington Photographer

  • Location: Our main office.

  • Contact Information: How to get in touch with us.

  • Registration & VAT Info: Our official business details.

3. Applying These Terms

These terms apply when you view our products online and for every purchase you make with us.

4. Product Information

We promise to give you all the details you need about our products to make an informed decision.

5. Making a Purchase

Ordering from us means you accept our terms, and we’ll confirm your order by email.

6. Cancellation Rights

You have the right to change your mind about a purchase within a certain number of days.

7. Pricing

All prices include taxes. Any extra costs will be communicated before you finalize your purchase.

8. Quality and Warranty

We guarantee that our products meet the agreed standards and descriptions.

9. Delivery Details

We’ll deliver your items with care and on time. If there are any delivery issues, we’ll let you know as soon as possible.

10. Payments

We offer various payment methods and ensure the payment process is clear and secure.

11. Our Responsibility to You

We’re responsible for the quality of our products and services. If something goes wrong, we’re here to make it right.

12. Handling Complaints

We take your feedback seriously and will deal with any complaints efficiently.

13. Resolving Disputes

Any disputes will be governed by our local laws, aiming for a fair resolution.

14. Special Conditions

Any special or additional conditions will be clearly communicated to you.

15. Webshop Purchases

Items bought through our webshop are intended for personal, non-commercial use.

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